Privacy Policy
At PETALMART & CO, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website www.petalmart.com (referred to as the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information from you:
1.1 Personal Information:
This includes details you provide directly, such as:
- Name, email address, phone number, and shipping address during account creation or checkout.
- Payment information, including billing details, for order processing.
1.2 Non-Personal Information:
This includes information automatically collected when you visit our Site, such as:
- IP address, browser type, and operating system.
- Browsing behavior, such as pages viewed, time spent on the Site, and clicks.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Order Processing and Fulfillment:
To process your orders, deliver products, and manage payments.
2.2 Customer Support:
To respond to your queries, process returns or refunds, and provide assistance.
2.3 Personalization:
To enhance your shopping experience by displaying relevant products and offers.
2.4 Marketing and Promotions:
To send newsletters, promotional emails, and offers. (You can opt-out at any time.)
2.5 Site Improvements:
To analyze user behavior and improve website functionality and performance.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
3.1 Service Providers:
Trusted third parties who help us with payment processing, order fulfillment, and marketing activities.
3.2 Legal Compliance:
Government authorities or other entities as required by law, to protect our legal rights or prevent fraud.
3.3 Business Transfers:
In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience and track website performance. These small files are stored on your device and help us:
- Remember your preferences.
- Track site usage and improve functionality.
You can disable cookies in your browser settings, but this may affect your browsing experience.
6. Your Rights
You have the right to:
- Access and review your personal information.
- Correct or update inaccurate details.
- Request the deletion of your account and associated data.
- Opt-out of receiving marketing communications.
To exercise these rights, contact us at support@petalmart.com.
7. Links to Third-Party Sites
Our Site may contain links to external websites. PETALMART & CO is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.
8. Changes to This Policy
PETALMART & CO reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Continued use of the Site indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@petalmart.com
- Phone/WhatsApp: +91 9444354165
Thank you for trusting PETALMART & CO. Your privacy is important to us, and we are committed to protecting it.